Ai-Media is a speech to text company founded in 2003 as a social enterprise. It creates access to content via live captions, transcripts, closed captions and audio descriptions. invested in Ai-Media in 2010, with Deanne Weir joining the board that same year and becoming Chairman in 2013.

The company’s mission is to make a global impact, one word at a time. The world is full of great content – movies, university lectures, YouTube and Facebook videos. But most isn’t accessible to everyone, which is frustrating for people who are excluded. Ai-Media has built its business to bridge this gap, by adding captions to any live event or recorded materials. It provides access to great content to millions of people every day.

Ai-Media is also involved in the education technology sector, with its Visible Classroom product analysing transcripts of teacher's classes to help in teacher training and development.

In 2017, Ai-Media partnered with Facebook to launch a real-time captioning service on Facebook Live: a milestone in making video on Facebook accessible to all members of the community.

Headquartered in Sydney, with other Australian offices in Melbourne and Adelaide, Ai-Media also has offices in London, San Francisco and Toronto.

Visit the Ai-Media website


Top banner image: A remote captioner working on Ai-Live

How Ai-Live captions appear on a portable device

How Ai-Live captions appear on a portable device


7 June 2017

Ai-Media Announces Closed Captioning Solution for Broadcasters using Facebook Live

-          Live video captioning service to provide real-time captions for Facebook Live broadcasts

Today, captioning company Ai-Media announced that it will bring its unique technology to broadcasters seeking to add closed captions to their Facebook Live broadcasts.

Founded in 2003, Ai-Media is recognized as the world’s leading provider of high quality live and recorded captioning services.  Headquartered in Australia, the company employs 250 staff with offices in the US, Canada and the UK.

Ai-Media’s broadcast captions are seen by millions who tune into Seven, Nine, Foxtel, BBC Worldwide, NBC Universal and Discovery. Its education captioning is provided at over 100 universities and schools around the world. Ai-Media is excited to now be providing closed captioning services to publishers who want to add live captions to Facebook Live broadcasts.

Ai-Media’s unique technology allows people, public figures and Facebook Pages to share live video and add captions to their content, connecting instantly with their followers and friends on Facebook.

Ai-Media’s technology for adding captions to Facebook Live broadcasts is based on a simple interface: users send their live stream directly to Ai-Media, who then add live captions to the stream and send it back to the user’s page. The service purposefully incorporates a minor delay to the user’s live stream to allow the captions to appear in time with the audio track in easy-to-read caption blocks. 

It’s not just deaf and hard-of-hearing people who are set to benefit. The addition of captions not only allows the message to be communicated silently, it also provides valuable metadata about the content of the video for search discovery.

Tony Abrahams, CEO of Ai-Media, says: “Together with Facebook, we’ve designed a solution to provide access to great live content on a truly global scale.”

Over the past year, daily watch time for Facebook Live broadcasts has grown by more than 4x, and 1 in 5 Facebook videos is a Live broadcast. Ai-Media’s technology will allow publishers to incorporate captions in their live videos.