Ai-Media was founded as an Australian captioning company in 2003: a social enterprise dedicated to making a difference for people who are deaf or who have difficulty hearing.
It introduced captioning services to subscription television in 2004, including live captioning services for sports and news. In 2014, Ai-Media expanded its captioning to free to air television as the caption provider for the Nine Network Australia.
Since 2006, Ai-Media has used its expertise in live captioning to develop its game-changing Ai-Live technology. Using re-speaking software, Ai-Live delivers live captioning on portable devices (such as iPads or laptops) to hearing impaired people in schools, universities and workplaces as well as at conferences. 
Ai-Media’s aim is to overcome disadvantage by using creative technology solutions for disability, deafness, autism and English as an additional language, and by improving teacher practice.
Visit the Ai-Media website


Top banner image: A remote captioner working on Ai-Live

How Ai-Live captions appear on a portable device

How Ai-Live captions appear on a portable device


Ai-Media Live Captioning Quality Exceeds 99.5% in Record Fourth Successive Quarter
12 August 2016

Australia’s leading broadcast captioning provider and speech-to-text innovator, Ai-Media, has extended its record high quality and captioning uptime scores. For the quarter ending 30 June 2016, Ai-Media recorded quality results over 99.5%, and uptime exceeding 99.9%. 

The independent audit result announced today is based on the auditor scoring 13 television programs at random across services delivered to Nine Network Australia. Quality is assessed using NER methodology (Number, Edition error and Recognition error), which measures the speed of captions, the delay between speech and caption text, and the number and types of errors.

“Quality is the forefront of our service delivery. We are delighted to have achieved an average quality result greater than 99.5% for four successive quarters.  We remain committed to transparency in reporting and always look for opportunities to improve.” Ai-Media CEO, Tony Abrahams said. 

Ai-Media wins captioning contract for BBC Worldwide ANZ    
3 August 2016

Ai-Media has been selected to provide broadcast captioning for BBC Worldwide Australia & New Zealand (ANZ) for a further three years. In the deal, they will continue to supply captioning for BBC First, UKTV, BBC Knowledge and CBeebies on broadcast platforms across both territories.

Ai-Media CEO, Tony Abrahams, said: “We’re proud to support BBC Worldwide ANZ by delivering the captioning for their great British content. Whatever the platform, Ai-Media ensures the best possible viewing experience for captioning users.” 

Fiona Lang, COO for BBC Worldwide ANZ, said: “Captioning is a vital service for many of our viewers and we are delighted to extend our partnership with Ai-Media, who will deliver the highest quality captioning across a range of programming on our channels.”